Frequently Asked Questions
When will your next collection be available?
Collection drops will be announced via email and on Instagram.
Are you open to trades?
Yes! I love trading my work. In the past I have accepted trades for artwork, a professional massage, and a fancy birthday cake. If you would like to discuss a trade, please get in touch via email at hello@tarcisfenech.com
Can I put fresh flowers in the vessels?
My work is sculptural. It is made from earthenware, which is more porous than other clays. Because of this quality, I can't guarantee that water won't eventually transfer through the clay. If you're interested in putting water in a vessel, I suggest testing it first with a paper towel and coaster underneath it.
Is your work food safe?
There are two considerations for determining the safety of ceramics as dinnerware: glaze and surface texture. A lot of the commercial glazes I use are labelled as food safe. You are welcome to inquire about the glaze ingredients if you plan on putting food in a piece. If the work is highly textured, it can trap bacteria and be difficult to clean, in which case it is not suitable for dinnerware.
I'm unhappy! Can I get a refund?
I am sorry to hear that you are unhappy with your order. Unfortunately, I can't offer refunds or exchanges for change of mind.